Shipping policy

WOLF'S DEN SHIPPING POLICY

Processing Time:

Orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Rates and Delivery Times:

Shipping costs and delivery times vary based on your location and the weight of your order. Rates are calculated at checkout.

Typical delivery times:

  • USA/Canada: 7-14 business days
  • Europe: 7-14 business days
  • Asia/Oceania: 7-14 business days
  • Rest of World: 10-21 business days

All orders are shipped via DHL Express with tracking.

Tracking:

Once your order ships, you'll receive a tracking number via email. You can track your package at DHL's website.

International Shipping:

We ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Shipping Address:

Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages:

If your package is lost or damaged in transit, please contact us at support@wolfsdenshop.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue.

Questions?

Contact us at support@wolfsdenshop.com.